Author Topic: ONE RULE FOR ONE PUB  (Read 538 times)

Offline mrhappy

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ONE RULE FOR ONE PUB
« on: Mar 10 - 2010 »
I dropped by recently to ****** at *******. Just wondered how the newly appointed Managers get away with openly selling pork scratchings and pickled eggs? even alongside the new range. Has Humphrey relaxed his rules a bit?
« Last Edit: Mar 10 - 2010 by Max »

Offline BlackDog

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Re: ONE RULE FOR ONE PUB
« Reply #1 on: Mar 10 - 2010 »
Ouch - did you have to name the pub? I know many managers who "bend" Humps rules in one way or another but if they cater for customer needs does this really matter so long as they don't get caught?

Offline SILLYSOD

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Re: ONE RULE FOR ONE PUB
« Reply #2 on: Mar 10 - 2010 »
They are not the only ones doing it.............But they are only providing the service the customers want.........But if they get caught they cant complain
« Last Edit: Mar 10 - 2010 by Max »

Offline Max

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Re: ONE RULE FOR ONE PUB
« Reply #3 on: Mar 10 - 2010 »
From all the information I am getting, it's likely that such rule breaking/bending is done with the best intentions for the pub and it's customers - but in complete ignorance due to; A) minimal low-quality training, and, B) inadequate support from the Area Manager - who in the 'old days' would have observed such practices, and advised new and inexperienced managers otherwise.

Of course Humphs would probably not agree, as he was the one responsible for all of the adverse changes - and then when things go wrong, blames the newbies and gives them the boot.

It would probably be nice to have someone warn new managers of the risks they take, not observing the strict regime. However - shouldn't Humps be doing that? Time for another circular?

Of course there is one other posibility - which has just come to my attention. The new managers have possibly just realized what they've got themselves in for - and decided, 'oh what the heck - we wont be here for long anyway!'.
« Last Edit: Mar 10 - 2010 by Max »
Always in support of the Samuel Smiths Brewery - although very concerned about the current company strategy towards its staff and customers, as exercised by the Directors. We believe in promoting common sense, decency, compassion, fairness and compliance with company, employment and English law.